1. Services Provided
Suryavanshi House Maid Services offers house maid services, including but not limited to cleaning, cooking, laundry, and other related tasks (“Services”). These services are available to residential and commercial clients based on the specific terms agreed upon during the booking process.
2. Eligibility
By using our website and services, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into a contract, and are not prohibited from using our services under applicable law.
3. Booking and Payment
a. Booking Process
To book our services, you must complete the online booking form on our website, providing accurate and complete information about your needs, location, and contact details. We may require additional information to confirm the service.
b. Payment
Payment for services can be made via the payment methods available on our website. Payments must be made in full prior to or upon the completion of the service, depending on the terms of the booking. Prices for services are as listed on our website and may be subject to change.
c. Cancellation and Rescheduling
You may cancel or reschedule a booking at least [insert number] hours before the scheduled appointment time. Cancellations or changes made less than [insert number] hours before the appointment may be subject to a cancellation fee. Specific cancellation policies are outlined during the booking process.
4. Customer Responsibilities
You agree to:
- Provide accurate information: Ensure that all information you provide is truthful and up-to-date.
- Access: Provide access to the property and any areas where the services are to be performed.
- Supervision: While we strive to provide high-quality service, you must supervise the work to ensure it meets your standards.
- Health & Safety: Ensure that there are no hazardous materials, dangerous situations, or health risks that may affect the safety of our staff during service delivery.
- Pets: If you have pets, please ensure they are safely secured during the service.
5. Our Responsibilities
We agree to:
- Provide the services as described on our website or as agreed upon at the time of booking.
- Ensure that all our staff are trained and qualified to perform the services.
- Maintain the confidentiality of your personal information in accordance with our Privacy Policy.
- Take appropriate precautions to protect your property and belongings while performing the services.
6. Pricing and Payment Terms
Our pricing for services is as outlined on the website and is subject to change. All prices are exclusive of any applicable taxes or additional charges, such as travel fees for service locations outside our normal service area. Payments are due in full upon completion of the service, unless otherwise agreed upon.
7. Liability and Insurance
a. Liability for Damages
While we take every precaution to handle your property carefully, we are not liable for damage to property that is not caused by the negligence of our staff. If damage occurs, you must notify us within [insert number] days to initiate a claim. Our liability for damages is limited to the cost of repairing or replacing the damaged item.
b. Insurance
We carry general liability insurance to cover damages or injuries that may occur during the provision of services. For details of our insurance coverage, please contact us.
8. Prohibited Conduct
You agree not to:
- Use our website or services for any unlawful purpose or in any way that could harm our reputation.
- Harass, intimidate, or cause any distress to our staff.
- Engage in any fraudulent activity or misuse our services for any illegal purpose.
- Violate the rights of others, including their intellectual property or privacy rights.
9. Intellectual Property
All content, features, and functionality on our website, including but not limited to text, graphics, logos, and images, are the property of [Your Company Name] or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.
10. Privacy and Data Protection
Your use of our website and services is governed by our [Privacy Policy]. We collect and process personal data only for the purposes of providing the services you request and in compliance with applicable data protection laws.
11. Force Majeure
We are not responsible for delays or failure to provide services due to events beyond our reasonable control, including but not limited to natural disasters, strikes, labor disputes, governmental actions, or any other cause beyond our control.
12. Amendments to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review these terms periodically. By continuing to use our website and services, you agree to be bound by any changes to these Terms and Conditions.
13. Dispute Resolution
Any dispute arising from or relating to these Terms and Conditions shall be resolved through [arbitration/mediation] under the laws of [your jurisdiction]. If a dispute cannot be resolved amicably, it will be handled in the appropriate courts.
14. Termination of Services
We reserve the right to suspend or terminate your access to our website and services at any time for any reason, including but not limited to breach of these Terms and Conditions.
15. Indemnity
You agree to indemnify and hold [Your Company Name] harmless from any claims, damages, losses, liabilities, costs, or expenses arising out of your use of our website or services, including any breach of these Terms and Conditions.
16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles.